What is Auscare Support?
Auscare Support is an NDIS registered provider specialising in Plan Management & Support Coordination. Auscare Support enables you to implement your NDIS plan in a way most suited to you and your unique situation.
website: www.auscaresupport.com.au
The challenge
In September 2019 AUSCARE Support CEO Max King contacted Pulse to start a digital marketing campaign to increase inbound calls and mail forms to their customer support team.
The NDIS space is packed with low-quality suppliers, which presents a difficulty for potential customers to really differentiate the offering amongst them.
How could we establish our client’s brand assets (great success rate, national accreditation and others) in a space where trust and sobriety are very important?
The solution
Our plan was focused on delivering the right message for users researching for an NDIS plan management solution.
The campaign was executed through Google, Bing and Facebook. It included a series of design ads and landing pages.
Results:
We helped Auscare double its client base in a six month period.
Phone clicks: Improved by 27.03%
Form submissions: Improved by 146.15%
Call volume increase:: 688.89%
The screenshot above displays percentage comparison figures only to protect the client’s information.
Client Testimonial via GBM
Max King – CEO at Auscare Support – Linkedin